Russia’s Sberbank stops clients from losing $838m to cyber rogues in 2020 – CEO

By Andrei Skvarsky.

Russia’s biggest lender Sberbank prevented online fraudsters from stealing 57bn roubles ($838m) from its clients in 2020, a year that saw a dramatic global cyber crime surge triggered by coronavirus, Sberbank chief executive officer Herman Gref said on February 16.

“We have achieved the highest level of security in the world,” Gref said during an online news conference. “Every day we put 10bn incidents through our security operation centre.”

Gref said Sberbank had developed its own fraud monitoring system. Until then it had mainly used American and Israeli solutions.

Gref cited Russia’s central bank as saying that in the period from January to September 2020 cyber criminals robbed customers of various Russian banks of 6.5bn roubles ($95m).

According to Russia’s RBC television, late in January Gref credited artificial intelligence systems in Sberbank’s security service with having achieved a fraud detection rate of 97 per cent.

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